Will my Home Care Package or the NDIS fund my shoes?

Home Care Package providers and NDIS plan managers can buy footwear on behalf of clients, but the buying organisations are responsible for determining whether purchases are eligible for funding. Just Comfort Shoes is not a registered NDIS service provider. 

Home Care Package footwear eligibility is based on the shoes being needed due to age-related functional decline. Eligibility usually requires a health care practitioner, most commonly a podiatrist, to send a recommendation to the HCP provider.

NDIS footwear eligibility is based on "custom-made", "modified" or "adaptive" items specifically needed for disability. Of these, we provide only "adaptive" footwear, which for NDIS purposes means footwear needed for disability that has been manufactured to cater for particular health needs.

The shoes we consider "adaptive" can be found by clicking on an "Adaptive Footwear" tag in our website search filters or viewing our Adaptive Footwear page. Our opinion on which of our stocked styles are adaptive is not a guarantee that the footwear qualifies. NDIS plan managers may still need to undergo an approval process involving a health practitioner's recommendation or a process with the NDIA.

When you choose shoes that you would like your organisation to pay for, please provide an email address for the organisation and your health practioner if you would like us to send the invoice to both.

Chosen footwear is initially kept on our holding shelves. After we receive payment, we can let you know the footwear is ready for in-store pickup or mail it to you at no extra charge.