Store Transfers

This policy forms part of the Just Comfort Shoes Terms and Conditions.
Customers may request transfers of shoes between Just Comfort Shoes stores.
Some styles may not be available for transfer due to supplier rules about stock locations. Transfers between stores are limited to two pairs, are transported by staff, and take an estimated one to two weeks depending on staff movements between stores. This is an estimation only.
Shoes for transfer are not reserved for customers unless purchased, and may be sold to another customer. Shoes are stocked at the destination store until the earliest of the following occurs: one week elapses, the customer tries the shoes on, or another customer purchases them.
Customers wanting to avoid the risk of a pair being sold should either visit the original store location or reserve the shoes by purchasing them prior to transfer.
This policy may change at any time without notice, and was last updated at 10.03am on Sunday, July 3, 2022.