Afterpay FAQs

What is Afterpay?

Afterpay allows you to purchase from the Just Comfort Shoes online store and pay later in 4 easy interest-free instalments.

How does Afterpay work?

To pay with Afterpay:

  • Add your items to the cart
  • Select Afterpay as the payment option at the checkout
  • Sign up or use your existing Afterpay account
  • Once approved, Just Comfort Shoes will despatch your order

Is there any interest on the amount paid?

No, there is no interest payable by you.

Is there an order limit?

Yes, the maximum purchase amount using Afterpay with Just Comfort Shoes is $2000.

What are other terms and conditions I need to be aware of?

Full terms and conditions are available at http://www.afterpay.com/terms.

How often is repayment?

Afterpay offers your order to be paid in 4 instalments with repayment automatically occuring every 2 weeks.

How do I sign up for Afterpay?

Select Afterpay as a payment method (or visit the website).
You can register as you complete your purchase.

How do returns work with Afterpay?

Merchants will be able to initiate all eligible refunds on your behalf. Once completed, your refund will be applied to your order.

Does Afterpay charge interest?

There is no interest payable by you if you place an order using Afterpay.

Can I place an Afterpay order with you over the phone?

Afterpay is available as an online payment method and requires login credentials for authorisation. Our team members or merchants are unable to place an order on your behalf.

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website, www.afterpay.com, for a comprehensive list of FAQs and terms. Afterpay’s Privacy Policy can be found at https://www.afterpay.com/ privacy-policy.

How can I get details on an Afterpay transaction?

Contact the Afterpay Customer Support team:

https://help.afterpay.com/hc/en-au/requests/new

Or phone the following number:

Afterpay Customer Support (AU) - 1300 100 729
Monday to Saturday, 8:30am-5:30pm (AEST / AEDT)